Privacy policy summary
How we protect and use your personal data
Introduction to privacy
trazenquiva is committed to safeguarding your personal information. This privacy policy outlines our data practices, legal compliance, and your rights as a user of our subscription service.
We do not sell your data and use it only to deliver, improve, or secure our services. This policy explains how data is collected, used, and protected in accordance with Australian law.
What data we collect
We collect personal information you provide and technical data from your use of our site. This includes contact details, session data, and communication history.
Information you provide directly
- • Contact details entered when subscribing
- • Information shared during consultations
- • Billing and payment information
- • Support queries through our portal
- • Preferences set in your account
Information collected automatically
- • Session activity and usage logs
- • Technical device and browser data
- • IP address, location, and timestamps
- • Cookies and similar technologies
- • Communication and notification preferences
How we use your data
Your data is used to deliver our service, process payments, respond to requests, and enhance security.
- • Provide consultations and account access
- • Process subscription payments
- • Respond to support requests
- • Improve site usability and functionality
- • Comply with legal and regulatory requirements
- • Analyze trends and service usage
- • Send notifications about service updates
Our commitment: Your privacy is protected using industry best practices. We do not sell or share your data for advertising. You can request access, correction, or deletion at any time.
When we share your data
We share data only with essential service providers who support our operations. No personal data is sold or used for advertising.
Service providers
Third parties may access data only to deliver essential services, such as payment processing or secure hosting.
Legal obligations
We disclose data only if required by law or regulatory authorities.
Anonymous statistics
Aggregate, non-identifiable data may be used for analytics.
Your rights and choices
You have the right to access, correct, or request deletion of your personal data. Contact us for any privacy concerns or data requests.
- • Access your personal information
- • Request correction of your data
- • Request removal of data
- • Request data portability
- • Object to certain processing
- • Limit processing in specific cases
Contact our team to exercise your rights or learn more about our privacy practices.
How we protect your data
We secure your information through technical and organizational safeguards, including encryption, access controls, and staff training.
Technical safeguards
- • Encrypted communications and storage
- • Regular security testing and updates
- • Firewalls and access monitoring
- • Secure authentication protocols
Organizational safeguards
- • Staff confidentiality agreements
- • Regular privacy training sessions
- • Internal access restrictions
- • Incident response procedures
Data retention and deletion
Personal data is retained only as long as needed for service delivery, legal, or regulatory purposes. You may request deletion at any time.
- • Account data retained for active clients
- • Consultation notes retained as required
- • Support messages kept for 12 months
- • Payment records retained for compliance
- • Opt-in communications managed by you
Data may be deleted upon request or after legal retention periods expire.
International data transfers
If data is transferred outside Australia, we ensure adequate protections and compliance with relevant regulations.
- • Transfers only to trusted service providers
- • Contractual safeguards in place
- • Data encrypted during transit
- • Regular audits for compliance
Cookies and tracking technologies
We use cookies for site functionality, analytics, and security. Manage your preferences via browser settings or our cookie manager.
Types of cookies used
- • Enable secure logins and basic site functions
- • Track site usage trends for improvements
- • Store preferences for your experience
- • Support site features and usability
Disabling cookies may affect some services or features.
Policy changes and updates
We may update this privacy policy to reflect changes in law or practice. Review it regularly for the latest information.
- • Email notification of material changes
- • Banner notice on our website
- • Updated policy posted online
- • Direct notification for major updates
Continued use after updates indicates acceptance of changes.
Contact for privacy inquiries
For questions or requests, contact our privacy team at the details below.
trazenquiva
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-8-4567-4770
Email: content@trazenquiva.com
Policy last updated September 5, 2025
Effective as of September 5, 2025