Terms and conditions for subscription service
These terms govern use of trazenquiva's subscription-based financial planning service. By subscribing, you agree to these terms and conditions, which outline your rights and responsibilities.
September 17, 2025
Acceptance of terms
By using our site or subscribing to our service, you agree to be bound by these terms. If you do not agree, do not use our services. These terms apply in addition to our privacy policy and disclaimer.
Definitions
Key terms used in these conditions are defined below for clarity.
“Service” refers to ongoing financial planning consultations through trazenquiva’s subscription model.
“Client” means any individual who subscribes to our service.
“Advisor” means a professional providing guidance under this subscription.
“Agreement” refers to these terms and all related policies.
Service usage
Clients may use our consultation service for personal guidance only. Redistribution or commercial use is prohibited. Service does not include investment product recommendations.
Eligibility
Our service is available to individuals 18 years or older, residing in Australia. Clients must provide accurate information and comply with local laws.
Service not available to minors.
Client responsibilities
Clients must use the service in good faith and provide accurate information.
Prohibited uses
Clients may not misuse the service or engage in prohibited conduct.
Intellectual property rights
All content, materials, and service models are the property of trazenquiva or its licensors. Clients receive a personal, non-transferable license to use the service during their subscription. No content may be reproduced or distributed without permission.
Client content
Any information you share during consultations remains confidential and is used only to deliver the service.
Your rights regarding content
You may access, update, or request deletion of your information as outlined in our privacy policy.
Privacy and data protection
Your data is handled according to our privacy policy, which explains collection, use, and rights. By subscribing, you consent to our privacy practices.
View privacy policyDisclaimer of warranties and outcomes
No guarantees or warranties are provided regarding outcomes of consultations. Results may vary.
Important disclaimer
All services are provided on an 'as is' basis. We do not guarantee results, and past performance is not a reliable indicator of future outcomes.
Limitation of liability
trazenquiva is not liable for any damages, direct or indirect, resulting from use of the service. Your decisions remain your responsibility.
Indemnification
You agree to indemnify trazenquiva against all claims arising from misuse or breach of these terms.
Dispute resolution process
Any disputes will be resolved under Australian law, through negotiation or binding arbitration if necessary.
Arbitration
If negotiation fails, disputes will be submitted to binding arbitration in Australia.
Arbitration is final and binding under law.
Online dispute resolution
Clients may use Australian online dispute resolution services for eligible claims.
See contact optionsSeverability
If any provision is found invalid, the remaining terms continue in effect.
Entire agreement
These terms and referenced policies constitute the complete agreement between you and trazenquiva.
Applicable law and jurisdiction
These terms are governed by Australian law. Clients outside Australia must comply with local regulations.
Termination
Either party may terminate the subscription at any time. No refunds are provided for unused periods. Access to services ends upon termination.
Changes to terms
trazenquiva may update these terms at any time. Continued use indicates acceptance of changes.
Contact for terms inquiries
For questions regarding these terms, contact our support team.
Contact email: content@trazenquiva.com
Phone number: +61-8-4567-4770
Postal address: 175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Effective date: September 17, 2025
Version: 3